tag:blogger.com,1999:blog-5285812003538838741.post3810999928296981297..comments2024-01-08T12:02:50.553+00:00Comments on The Lovable Rogue: Social Media - Who gives a Tweet!Christopher Kellyhttp://www.blogger.com/profile/10660157291722137172noreply@blogger.comBlogger5125tag:blogger.com,1999:blog-5285812003538838741.post-31927195993048858992008-11-06T20:11:00.000+00:002008-11-06T20:11:00.000+00:00Firstly, thanks for the contribution Jeff! It's a...Firstly, thanks for the contribution Jeff! It's always nice to hear that my content connects with people!<BR/><BR/>Secondly, thank you Justin for your comments. I think that it is absolutely incredible that Clearspring are so understanding of their user communities. Clearsprings represents a fantastic casestudy for how organisations should act. If only more organisations were able to recognise the potential value of the social media as a tool for listening and conversing with customers, they would invariably develop an enhanced insight into the cognitive behaviour of users. This is definately a topic that businesses need to address.<BR/><BR/>Thank you both for taking the time to comment.Christopher Kellyhttps://www.blogger.com/profile/10660157291722137172noreply@blogger.comtag:blogger.com,1999:blog-5285812003538838741.post-32165996734915205822008-11-06T18:48:00.000+00:002008-11-06T18:48:00.000+00:00Hey Chris, my name is Justin Thorp (aka thorpus). ...Hey Chris, my name is Justin Thorp (aka thorpus). I'm the Community Manager at Clearspring (the parent company of AddThis).<BR/><BR/>Its an absolute pleasure of mine to help you however I can.<BR/><BR/>I think any company that wants to be viable today needs to be in amidst their community. That means knowing what folks are saying and being able to respond to concerns quickly.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-5285812003538838741.post-57932060217510523552008-11-06T18:42:00.000+00:002008-11-06T18:42:00.000+00:00yah, thorpus rocks.great blog post by the way! ^__...yah, thorpus rocks.<BR/><BR/>great blog post by the way! ^__^jeffwongdesignhttps://www.blogger.com/profile/06175531846244034566noreply@blogger.comtag:blogger.com,1999:blog-5285812003538838741.post-32987293319139820062008-11-05T17:21:00.000+00:002008-11-05T17:21:00.000+00:00It's such an easy step for an organisation to take...It's such an easy step for an organisation to take; especially with tools such as Twitter Search. The returns can be fantastic though. As you suggest, we simply need to reeducate the organisation to recognise the value of offering two-way communications to the customer. I have contacted Thorpus in an attempt to hear his thoughts on such organisational action; hopefully he will be able to comment.<BR/><BR/>As always, thanks for the input, Danny.Christopher Kellyhttps://www.blogger.com/profile/10660157291722137172noreply@blogger.comtag:blogger.com,1999:blog-5285812003538838741.post-37729905869765671242008-11-05T16:36:00.000+00:002008-11-05T16:36:00.000+00:00Excellent points, Chris. This post explains in a n...Excellent points, Chris. This post explains in a nutshell why social media has so much to offer businesses. There is instant feedback, contact and more available in your chosen media stream.<BR/><BR/>All that's needed is education. We have the tools - let's use them.Anonymousnoreply@blogger.com